2.1 Care Information - Fine Fireclay and Ceramic Wash Basins

2.2 Care Information - Marble Tops

2.3 Care Information - Fine Fireclay Sinks

2.4 Care Information - Tapware & Accessories

2.5 Care Information - Electroplated Metal Finishes

2.6 Care Information - Toilet Seats

2.7 Care Information - Acrylic Baths


2.1 Care Information - Fine Fireclay and Ceramic Wash Basins

Use a mild household detergent or warm soapy water and clean with a soft cloth.


2.2 Care Information - Marble Tops

Our marble surfaces are sealed with ahigh quality natural stone sealer at thefactory which will protect it from staining.However, you should arrange to have yourbench top resealed approximately every2-4 years. This depends on the amountof use of the stone. For example, kitchensrequire 1-2 years resealing, but kitchensbenches are much more high use thanbathroom vanities, so bathroom vanitiesonly require it every 2 – 4 years. Thesealer we recommend is the market leaderLithofin MN Stain-Stop.

As with any product, clean regularly. Mostcommon household cleaning productsare safe to use, such as non-alkalinecleaning products, mild house detergentswith warm water, glass cleaning productsand any non-abrasive household cleaner.Wipe with fresh water after cleaning. Wipethe surface dry with a soft dry cloth aftercleaning.

DO NOT use abrasive cleaners. If spills dooccur, wipe immediately quickly with freshwater. DO NOT use oil-based cleaners, i.e.turps, kerosene etc. Avoid exposing stonebench tops to chemicals or acidic liquidssuch as oven cleaners, oil, paint removers,or fruit juices.

While natural marble will provide alifetime of use, the material is inherentlybrittle, and you should avoid sitting orstanding on these surfaces since anyuneven substrate or base can causecracking.

Do not use your counter top as a cuttingboard. This can cause permanent deepscratching. Avoid dropping heavy orsharp objects on the bench top as chipsand cracks cannot easily be repaired.The placing of hot items such as hairstraighteners directly to the bench topshould be avoided.


2.3 Care Information - Fine Fireclay Sinks

As the glazed surface is extremely smooth and non-porous, cleaning with soapy water is usually all that is required to keep your sink clean. To maintain the original appearance, it is important to do a regular clean with non-abrasive cleaners and a soft sponge or cloth.

Fireclay sinks are created by firing the clay at high temperatures therefore some visual distortion may occur. This is not a defect but can be seen to add to the beauty of the product.

Water Stains from Hard Water

In hard water areas limescale can build-up on the surface and become visible when stained by food and drink. We recommend regular cleaning with a solution of 3-parts hot water and 1-part white vinegar or specific limescale cleaners can be used for example Viakal. Rinse well after. Keeping the sink dry will avoid future water stains.

General Stains

Fine fireclay sinks are glazed so are completely nonporous and should not stain. However, if marks or stains occur, they should be removed immediately with hot water and a gentle cleaning agent. Cleaners, such as Jif, can be used to remove tougher stains.

For more stubborn stains, soak a water and detergent mixture overnight, scrub off any dirt and stains, and finally rinse with water.

Light Marks

Pans, metal cutlery and cooking utensils can leave grey metal marks on the surface as the glazed finish is much harder than the metal utensils used in the kitchen. These marks can be removed using a powder compound called Bar Keeper's Friend, or similar. To prevent metal marks, a rubber sink mat or stainless steel grid can be purchased from Turner Hastings to sit in the base whilst washing metal items


Fireclay is extremely durable and long lasting. However, if scratches or chips do occur, Cramer Repair Kit is recommended for minor damages to the sink.

Plastic bowls

Avoid using plastic washing-up bowls, as particles of grit can become impregnated in the base of the bowl and act like sand paper causing scratching to the glazed surface.

Do Not Use

Fireclay sinks can withstand many chemical cleaning agents; however, it can cause damage to the wastes and taps. Below is not advised.

- Use of Steel wool, scourers or metal brush

- Harsh cleaners containing severe acidic or alkaline chemicals such as sodium hydroxide, sulfuric

acid or hydrochloric acid

- Toilet cleaners such as Chlorinated Cleansers or bleach of any type


2.4 Care Information - Tapware & Accessories

Use a mild household detergent or warm soapy water and clean with a soft cloth. It is important that no abrasive cleaners are used, as these will remove the surface gloss of the product.


2.5 Care Information - Electroplated Metal Finishes

The hardest metal finish is chrome and all others are considered soft decorative finishes. The lacquers help to prevent fingerprints & tarnishing but they are only lacquers and need to be treated carefully. Our Metal Finishers apply a 2 pac clear automotive lacquer and should be treated as thus. Clean with a soft cloth and mild detergent. Avoid any harsh abrasives, thinners & glass cleaners. Best cleaning is Mineral Turpentine.


2.6 Care Information - Toilet Seats

The best method of maintaining the finish while ensuring the cleanliness of toilet seats is simply to wipe them over with a soft cloth with soapy water. It is important that no abrasive cleaners are used, as these will remove the surface gloss of the product. At regular intervals the tightness of the hinge bolts should be checked, as continual loosening over time does occur.


2.7 Care Information - Acrylic Baths

To preserve the polished surface, after using your bath, clean with a soft cloth and warm soapy water to wash away any body oils or soap residue. Do not use powders, pastes, thinners, window cleaning sprays or dry cleaning liquid.


For any further installation, care or warranty information please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 1300 00 2284.